Your privacy matters to us. This Privacy Policy explains how winningplus5 collects, uses, stores, and protects your personal information when you use our platform in the Philippines.
Six core commitments that define how winningplus5 handles your personal information
All personal data stored by winningplus5 is encrypted at rest using industry-standard AES-256 encryption. Your information is never stored in plain text.
winningplus5 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the winningplus5 ecosystem.
We clearly disclose what data we collect, why we collect it, and how long we retain it. No hidden data harvesting — just what's needed to run the platform.
You have the right to request a copy of the personal data winningplus5 holds about you at any time. Submit a request through our support team and we'll respond promptly.
Subject to legal and regulatory obligations, you may request the deletion of your personal data from winningplus5 systems when your account is closed.
winningplus5 operates in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, as enforced by the National Privacy Commission.
A clear summary of the categories of personal data winningplus5 collects and why
| Data Category | Examples | Purpose | Retention |
|---|---|---|---|
| Identity Data | Full name, date of birth, government ID | Account registration, KYC verification | Duration of account + 5 years |
| Contact Data | Email address, mobile number, address | Account communication, support | Duration of account + 5 years |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals, fraud prevention | 7 years (regulatory requirement) |
| Technical Data | IP address, device type, browser, session logs | Security, platform optimization | 12 months |
| Usage Data | Games played, bet history, session duration | Responsible gaming monitoring, personalization | Duration of account + 2 years |
| Marketing Data | Promotion preferences, communication opt-ins | Relevant offers and updates (with consent) | Until consent is withdrawn |
winningplus5 ("we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "your") who access and use the winningplus5 platform at winningplus5.club (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC) of the Philippines.
By registering an account or using any winningplus5 service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.
winningplus5 acts as the Personal Information Controller (PIC) as defined under the Data Privacy Act of 2012. We determine the purposes and means by which your personal data is processed. Our Data Protection Officer (DPO) oversees compliance with this Policy and applicable data privacy laws.
For all data privacy concerns, you may contact our DPO at: [email protected]
winningplus5 collects the following categories of personal data:
winningplus5 collects your personal data through the following means:
winningplus5 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
winningplus5 uses your personal data for the following purposes:
winningplus5 may share your personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, banks), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy laws.
winningplus5 may disclose your personal data to regulatory authorities, law enforcement agencies, or government bodies where required by law, court order, or regulatory directive — including disclosures required under Philippine AML laws and PAGCOR regulations.
winningplus5 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Period.
winningplus5 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.
We use the following types of cookies:
You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.
winningplus5 implements robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take every reasonable precaution, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, winningplus5 will notify you and the National Privacy Commission in accordance with the Data Privacy Act of 2012.
winningplus5 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specifically:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by winningplus5:
To exercise any of these rights, please contact our Data Protection Officer at: [email protected]. We will respond to all verified requests within thirty (30) days.
winningplus5 is strictly intended for users aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on winningplus5, please contact us immediately.
The winningplus5 Platform may contain links to internal pages and resources. This Privacy Policy applies solely to data processed by winningplus5. We are not responsible for the privacy practices of any third-party services that may be integrated into the Platform (such as payment gateways). We encourage you to review the privacy policies of any third-party services you interact with.
winningplus5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered users via email or a prominent notice on the Platform. The "Effective Date" at the top of this Policy will be updated accordingly. Your continued use of winningplus5 following any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
Your data is safe with us. Sign in to your winningplus5 account and enjoy 500+ games with secure GCash payouts and full data privacy protection. 21+ only.
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